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Training Course:
Coaching For Performance™
Course Objectives:
This course will enable the leader/manager to effectively coach and counsel his or her staff
to meet or exceed corporate expectations and standards. It provides leaders with proven techniques
for unleashing the abilities and performance within all of us. When coaching and counseling
do not achieve the desired results, the course provides guidance on how to use effective progressive
discipline to achieve the goals of the company.
Who Should Attend:
Leaders, managers, supervisors, or anyone who is responsible for leading and guiding the efforts
of others to accomplish an organizational goal or mission.
Course Summary:
The course focuses on proven coaching, counseling and discipline techniques to lift substandard
performance to meet or exceed organizational standards. Topics include:
- Why we need to coach, counsel and discipline — Benefits to the firm, the customer,
the employee and his or her teammates
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Coaching/counseling when normally good performance has fallen below standards
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Coaching/counseling when performance continues to decline
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Using progressive discipline to achieve results
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The importance of documentation
The course is taught by instructors who are successful leaders, and who have served as consultants
and trainers to organizations on the topics of coaching, counseling and discipline. These
instructors have taught more than 100 courses on these topics.
How Long/Where:
This one-day course can be taught at BENATECH's headquarters or our client's selected site.
Course Format:
The students learn through a variety of activities especially chosen to reinforce the principles
being taught. These include:
- Class discussions
- Simulations
- Case studies
- Communication Style Instrument
- Role plays
- Videos
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