Introduction
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Conceived and conducted under the precept that
the fundamental purpose of any business training
program is to achieve a positive change in performance
back on the job, BENATECH's courses are designed
to deliver practical, real-world business skills
that participants can take back to their job and
make a difference.
Each course is designed to ensure active involvement
of the participants. The result is a set of courses
in which the participants are an integral part
of the learning process, not just observers of
it.
Courses include lecture, discussion, videos,
case studies, role plays and simulation of real-world
situations. Additionally, when appropriate, classes
include leadership and personality style assessment
instruments. The content and length of courses
can be modified to suit your particular needs.
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The Courses
Leadership Excellence®
The course presents practical leadership strategies and skills in a discussion/exercise
based learning environment.
Managerial Leadership™
This course is designed to help mid- and senior-level managers increase
their leadership effectiveness, both within their own areas of responsibility,
and as a member of the company's management team.
People Management
- Advanced Leadership
This course will help the leader/manager successfully navigate the day-to-day
challenges of management responsibilities.
Myers-Briggs Type
Indicator® (MBTI®)
This course will help unleash the power of understanding, cooperation
and teamwork within the organization.
Customer Service Excellence™
In the 21st century, with competition increasing and price-conscious customers shopping the
Internet to find low prices, customer service will be a decisive factor in determining who
wins and keeps the customer.
Project Management
Excellence™
This course will enable the project manager and his or her project team
to manage projects to on-time, on-budget, customer-satisfying conclusions.
Coaching For Performance™
This course will enable the leader/manager to effectively coach and counsel
his or her staff to meet or exceed corporate expectations and standards.
Conflict Management
This course equips participants with the necessary tools to better manage
their interpersonal relationships and channel the energy they formerly
expended in dealing with unnecessary conflict into productive accomplishment
of team and company goals.
Win - Win Negotiating
Skills™
This course provides participants with the background, principles and
practical tools to help them become successful win - win negotiators.
Presentation
Skills
This course provides the knowledge, skills and practice to help individuals
and teams increase their presentation performance.
How To Run Effective
Business Meetings
This course provides participants with the background, principles and
practical tools to help them lead effective business meetings.
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